Executive Summary

Introduction

Decision Environment

Problems with the Current System

Objectives of Proposed System

Scope of Problem

Criteria Specification & Imposed Constraints

Proposed Alternative System

A more Detailed Look at Proposed Alternatives

Analysis of Proposed Alternative

Recommendations

Implementation Plan

Appendix 1

Appendix 2

Appendix 3

Appendix 4

Contact Information

As with all projects, the best solution may not be feasible for all companies. The system to be created must meet numerous requirements.

a) Developmental Costs – The costs associated with designing and implementing the solution must be minimal because management does not have a significant budget to manipulate.

b) Implementation Time – The requirement for this solution must be before the beginning EU-Rent Car Rental’s next fiscal year. (January 2004) Important contracts are being negotiated and it is imperative that this new system be tested and properly in place by that time.

c) Interface/Usability – The proposed solution must have a standard interface form which information can be readily accessed and added or queried by users.

d) Data Accuracy – The new system must be capable of achieving a high accuracy rate. Reliability must be maintained from the recording of data to the storage and maintenance of it.

e) Training – The solution must be user-friendly in operation. A maximum time of one week per user has been allocated for training.

f) Security – Security must be appropriately controlled, all data is strictly business confidential.

g) Maintenance costs should be minimal; the proposed solution must be modular in design, with full documentation on usage and troubleshooting details.