Download the entire project by Open Minded Solutions



Executive Summary

Introduction

Decision Environment

Problems with the Current System

Objectives of Proposed System

Scope of Problem

Criteria Specification & Imposed Constraints

Proposed Alternative System

A more Detailed Look at Proposed Alternatives

Analysis of Proposed Alternative

Recommendations

Implementation Plan

Appendix 1

Appendix 2

Appendix 3

Appendix 4

Contact Information

Objectives for the Proposed System

After determining what the problems were through the use of the data already provided by the Department of Management Studies, a concise list of goals was derived for a new system. The new system should:

  • Allow customer service representatives to have immediate information on vehicles available for rental.
  • Allow managers to have accurate information on vehicles so that allocations for reservations could be made efficiently.
  • Make vehicles easy to locate for all users (i.e. no time or money)
  • Prevent fraud and make the system data more secure from intruders.
  • Make better use of time and human resources.
  • Meet the immediate demand of customers.

 

©2003 EU-Rent Car Rentals