Executive Summary Introduction Decision Environment Problems with the Current System Objectives of Proposed System Scope of Problem Criteria
Specification & Imposed
Constraints Proposed Alternative System A more Detailed Look at Proposed Alternatives Analysis of Proposed Alternative Recommendations Implementation Plan Appendix 1 Appendix 2 Appendix 3 Appendix 4 Contact Information |
Objectives for the Proposed System
After determining what the problems were through the use of the data
already provided by the Department of Management Studies, a concise list
of goals was derived for a new system. The new system should:
- Allow customer service representatives to have immediate information
on vehicles available for rental.
- Allow managers to have accurate information on vehicles so that allocations
for reservations could be made efficiently.
- Make vehicles easy to locate for all users (i.e. no time or money)
- Prevent fraud and make the system data more secure from intruders.
- Make better use of time and human resources.
- Meet the immediate demand of customers.
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